Contact
Please be aware that we cannot guarantee the confidentiality or security of email. Please do not send any information that you would consider confidential. By providing your email address, you acknowledge this fact and authorize Acentra Health, formerly Kepro, to respond to you using email.
Acentra Health Mailing Address
1650 Summit Lake Dr., Suite 102
Tallahassee, Florida 32317
New Hampshire – PASRR and LOC
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(844) 526-4480
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TDY: (855) 843-4776
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Preadmission Screening and Resident Review (PASRR)
If you have any questions regarding a PASRR determination or letter received, please contact Acentra Health by email at NHReviews@acentra.com or by phone at (844) 526-4480.
If you disagree with your PASRR determination, you have the right to request a reconsideration review by contacting Acentra Health within 35 days of the PASRR determination. You also have the right to appeal an adverse decision within thirty-five days (35) from the date of the PASRR determination, in writing, by contacting:
Office of Client and Legal Services
105 Pleasant Street
Concord, NH 03301
Telephone: 603-271-5144
or
Administrative Appeals Unit
105 Pleasant Street
Concord, NH 03301
Telephone: 603-271-4292